Contact us
1750 Kalakaua Ave. #105, Hon, HI 96826
1-808-955-3333

Customer Service

Thank You for visiting SolitaireJewelers.com customer service area. Solitaire Jewelers is committed to providing quality products and services. In this section you will find answers to a variety of customer questions and concerns. Would you need further assistance, please contact us via phone or email.
Contact us
At Solitaire Jewelers, we love to hear from you. You can reach us by phone, email, contact form or visit us at our retail location.
Return & Exchange Policy
SolitaireJewelers.com is dedicated to providing a joyfull jewelry purchasing experience and services. If for any reason you are dissatisfied with your purchase, you may return your item based on our Return and Exchange Policy.
Shipping Information
Shipping rates and methods are dependent on the item(s) you purchase, destination of your order, the shipping method you select, and in rare occasions the weather conditions.
Terms and Conditions
The use of SolitaireJewelers.com Web site constitutes the agreement with the terms and conditions outlined hereafter, with any other terms and conditions stated herein, and with any applicable laws. These terms are subject to change without prior notice.
Privacy Policy
This privacy policy discloses the privacy practices for SolitaireJewelers.com. This privacy policy applies solely to information collected by this web site
F.A.Q.
Our FAQs section contains answers to some of the most common questions we receive. Please select a topic below to begin. If you are unable to find an answer to your question here, please contact our Customer Service Department for additional assistance.